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ECOVACS DEEBOT T20 Omni Robot Vacuum and Mop,Hot Water Mop Washing,Auto Hot Air-Drying,9mm AutoMop Lifting,Dual Spinning Mops,Self-Emptying,6000Pa Suction,Obstacle Avoidance,YIKO Voice Assistant,White

3.7 3.7 out of 5 stars 1,053 ratings

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T20 OMNI
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Purchase options and add-ons

Brand ECOVACS
Model Name robot vacuum and mop combo
Special Feature tangle-free rubber brush, Edge deep cleaning, virtual boundaries, YIKO Voice Assistant, Support Alexa and Google Assistant, TrueDetect 3D 3.0 Object Avoidance, multi-floor mapping, 3D Maps,, Hot Water Mop Washing, Auto Mop Lifting, Self-Emptying, Hot Air Drying, 6000Pa Suction, OZMO Turbo Spinning Mopping See more
Color White
Product Dimensions 19.13"L x 24.99"W x 20.98"H
Surface Recommendation
Carpet, Hard floor, Wooden floor
Controller Type
App Control, Button Control, Voice Control
Battery Cell Composition
Lithium Ion
Item Weight
51 Pounds

About this item

  • [131℉ Hot Water Mop Washing] Industry's First Robot Vacuum and Mop Cleaner with Hot Water Mop Washing. T20 OMNI washes the mop with 131℉ hot water to dissolve oil and dirt and dries it with hot air. Bringing the heat to the cleaning game, level up your cleaning experience.
  • [9mm Auto Mop Lifting] The brand-new auto-lift mopping system lifts the mopping plates up to 9mm when a carpet is detected, keeping the rugs and carpets clean and dry. The OZMO Turbo pressurized dual spinning mop offers premium scrubbing capability and cleans right to the edge, giving your floors a better clean than flat and vibrating mops.
  • [6000Pa Superior Suction] With 6000Pa powerful suction can help the robot vacuum to suck deeper, easily removing dust and dirt from hardwood floors, ceramic tiles, and even carpets. The upgraded tangle-free rubber brush can effectively clean pet hair, reducing hair entanglement, The OMNI station empties the robot automatically and holds enough dust for up to 75 days without emptying.
  • [Advanced TrueDetect 3D 3.0 Object Avoidance] Based on structured light technology and 3D imaging algorithms, T20 OMNI uses real-time 3D scanning and detection to achieve millimeter level avoidance, capable of identifying and avoiding potential hazards on the ground such as small toys, wires, ensuring a smooth and peaceful cleaning, even in the dark.
  • [Customize your cleaning experience] T20 OMNI PreciSense LiDAR navigation with optimal TrueMapping 2.0 technology can create 3D maps, multiple maps for multi-level homes, partition rooms, create virtual walls, set no-go zones, create cleaning schedules and routines, to achieve precise customization cleaning.
  • [Seamless Interactive Experience with ECOVACS] The T20 OMNI offers an unparalleled level of control with its self-contained YIKO voice assistant. There's no need for additional connections to Amazon Alexa, Google Home, or Siri. Activating and operating the DEEBOT T20 OMNI is always a breeze, enhancing the enjoyment of your robot vacuum.
  • [Dual OZMO Turbo Spinning Mopping System] The upgraded OZMO Turbo 2.0 Rotating Mopping System mimics human hand movements, with a rapid 25,000 RPM motor. It exerts a consistent 6N mopping pressure and spins at 180 rotations per minute. This powerful combination deep cleans effectively, removing stains from everyday spills to stubborn dried-on messes.
  • [What You Get] T20 robot vacuum, OMNI station, 1 sets of mopping pads, 1 auto-seal dust bag, 1 set of side brushes, 1 cleaning brush, multi-function cleaning tool, user manual, friendly after-sale service and our worry-free 12-month warranty.(*Only support 2.4G WiFi)

Customer ratings by feature

For deep cleaning
4.0 4.0
Suction power
3.8 3.8
Easy to clean
3.7 3.7
Remote Control
3.6 3.6

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Product Description

A New Generation of All-in-One DEEBOT with Automatic Mop Lifting and Hot-water Mop Washing

T20 OMNI

Compare ECOVACS Robot Vacuums

T20  OMNI

T20 OMNI

T10 OMNI

T10 OMNI

X1 OMNI

X1 OMNI

N10+

N10 PLUS

Customer Reviews
3.7 out of 5 stars
1,053
4.0 out of 5 stars
834
4.0 out of 5 stars
14,234
4.0 out of 5 stars
16,601
Price
$649.00 $599.99 $799.99 $349.99
Auto Dust Emptying
Up to 75 days Up to 75 days Up to 75 days Up to 30 days
Auto Mop Washing
131℉ Hot Water Washing Cold Water Washing Cold Water Washing
Auto Hot Air Drying
Auto-Mop Lifting
Vacuuming
6000Pa Max + Dual Brushes 5000Pa Max + Dual Brushes 5000Pa Max + Dual Brushes 3800Pa Max + Dual Brushes
Mopping
OZMO Turbo Spinning Mopping OZMO Turbo Spinning Mopping OZMO Turbo Spinning Mopping OZMO Mopping
Obstacle Avoidance
TrueDetect 3D 3.0 AIVI 3.0 AIVI 3D (Camera) Lidar + dToF Sensors
Mapping
TrueMapping 2.0 + 3D Mapping TrueMapping 2.0 + 3D Mapping TrueMapping 2.0 + 3D Mapping TrueMapping 1.0
Voice Control
OK YIKO/Alexa/Google+ OK YIKO/Alexa/Google+ OK YIKO/Alexa/Google+ Alexa/Google+
Multi-Floor Mapping
Camera Monitor

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ECOVACS DEEBOT T20 Omni Robot Vacuum and Mop,Hot Water Mop Washing,Auto Hot Air-Drying,9mm AutoMop Lifting,Dual Spinning Mops,Self-Emptying,6000Pa Suction,Obstacle Avoidance,YIKO Voice Assistant,White

ECOVACS DEEBOT T20 Omni Robot Vacuum and Mop,Hot Water Mop Washing,Auto Hot Air-Drying,9mm AutoMop Lifting,Dual Spinning Mops,Self-Emptying,6000Pa Suction,Obstacle Avoidance,YIKO Voice Assistant,White


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ECOVACS DEEBOT T20 Omni Robot Vacuum and Mop,Hot Water Mop Washing,Auto Hot Air-Drying,9mm AutoMop Lifting,Dual Spinning Mops,Self-Emptying,6000Pa Suction,Obstacle Avoidance,YIKO Voice Assistant,White
ECOVACS DEEBOT T20 Omni Robot Vacuum and Mop,Hot Water Mop Washing,Auto Hot Air-Drying,9mm AutoMop Lifting,Dual Spinning Mops,Self-Emptying,6000Pa Suction,Obstacle Avoidance,YIKO Voice Assistant,White
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Price-41% $649.00
List:$1,099.99
$1,299.99-40% $419.99
List:$699.99
-9% $419.99
New Price:$459.99
$469.99-29% $579.99
List:$819.99
Delivery
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Get it May 15 - 20
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Customer Ratings
Suction power
3.8
4.3
4.3
4.3
4.5
4.2
For deep cleaning
4.0
4.1
3.8
3.6
3.9
Battery life
3.3
4.9
4.1
Value for money
3.0
4.3
2.8
Sold By
Amazon.com
Roborock Technology Co. Ltd
Roborock Technology Co. Ltd
Roborock Technology Co. Ltd
Field Best
Roborock Technology Co. Ltd
surface suggestion
Carpet, Hard floor, Wooden floor
Carpet, Marble, Wood, Tile, Upholstery
Carpet, Marble, Wood, Tile, Upholstery
Hard Floor, Carpet, Wood, Tile
Wooden Floor/ Hard Floor/ Low-piled Carpet/ Ceremic
Carpet, Marble, Wood, Tile, Upholstery
runtime
260 minutes
180 minutes
240 minutes
250 minutes
180 minutes
batteries included
battery average life
190 minutes
180 minutes
240 minutes
180 minutes
250 minutes
240 minutes
compatible devices
Amazon Echo
Amazon Echo, Google Home, Smartphones
Smartphones, Amazon Echo, Google Home
Smartphones, Google Home, Amazon Echo
Google Home, Smartphones, Alexa
Amazon Echo, Google Home, Smartphones
weight
51 pounds
28.4 pounds
16.5 pounds
8.38 pounds
7.7 pounds
17.9 pounds

Customer reviews

3.7 out of 5 stars
3.7 out of 5
1,053 global ratings

Customers say

Customers have negative opinions about the app of the robotic vacuum cleaner. They say it's poorly executed, and not user friendly. Opinions are mixed on quality, mopping, performance, value, ease of use, and mapping.

AI-generated from the text of customer reviews

168 customers mention112 positive56 negative

Customers are mixed about the quality of the robotic vacuum cleaner. Some mention that it does a good job mopping and vacuuming, the scheduling is easy to use, and the vacuuming system is so much better. That said, others say that it kept cleaning over and over again, can't clean the edge of floors under a toe kick, and that the pads are not clean.

"...It comes with an extendable brush for cleaning and you can manually fill it up with water brush it and suck it back to the dirty water container...." Read more

"...With its strong suction power and specialized brushes, it effortlessly sucks up every last cat hair, ensuring my home looks clean and tidy at all..." Read more

"...areas that are too tight, actually the top cover is all scraped and damaged because of all of this malfunctions. Pictures attached...." Read more

"...Roborock S8 Pro Ultra Robot Vacuum, Auto-Drying, Self-Washing, Liftable Dual Brush & Sonic Mop, ----this is the one I want but I'm not ready to pull..." Read more

120 customers mention62 positive58 negative

Customers are mixed about the performance of the robotic vacuum cleaner. Some mention that it does a decent job, while others say that they are extremely disappointed with its performance. They say that it wouldn't complete jobs, it couldn't find rooms, and it kept erasing saved maps. Some customers also mention that the device is pretty useless and only works for 4 months.

"...However, it does a good enough job…...." Read more

"...3. I started using the device and it never really makes the vacuuming more efficient, it is like every time that I use it vacuums not remembering..." Read more

"...Mop/vacuum cleaning efficiency. Does decent job.- Great object detect system that avoids various things like cords and plant vines...." Read more

"...It's not as powerful as a manual mop, but it does a great job at tackling light spills and keeping the floors fresh between deep cleans...." Read more

63 customers mention35 positive28 negative

Customers are mixed about the ease of use of the robotic vacuum cleaner. Some mention that it is easy to set up and use, with clear instructions and a handy app. However, others say that it takes about an hour to set it up and is not intuitive at all. It also constantly stops and requires user assistance to reinstall the mopping plate.

"...The floating main brush snaps in with two slider tabs. Very easy. I heard roborock uses screws for the side brushes...." Read more

"...I was happy with Eufy, but over time it started having trouble getting up a threshold from my living room to kitchen...." Read more

"...Maintaining the Deebot is straightforward, with easy-to-follow instructions in the manual...." Read more

"...-floors are cleaner after a clean than before-requires pre-planning; the quality of the clean will depend highly on the tidyness of your floor..." Read more

55 customers mention19 positive36 negative

Customers have mixed opinions about the value of the robotic vacuum cleaner. Some find it worth every cent, while others say it's expensive and not worth $1,000.

"...This is not the most expensive bot, but it's certainly not cheap either!" Read more

"...It's a worthy investment that has made my life significantly easier and my home a cleaner, more pleasant place to live...." Read more

"...The T20 is quite expensive, but after seeing how good of a job it did cleaning, I feel that it is definitely worth the money!" Read more

"...Will be calling customer service Monday, but this is Way too expensive for a half baked job...." Read more

44 customers mention19 positive25 negative

Customers are mixed about the mapping feature of the robotic vacuum cleaner. Some mention that it's great with advanced navigation and mapping technology. They say it maps their place pretty well and has many options to choose from. However, others say that it is not great, the maps go nuts, and get disoriented. They also say that the product does not map the walls and doors properly.

"...2. The 3D mapping is not that great, it does not map the walls and the doors properly, so the map has never been 100% accurate.3...." Read more

"...Its smart navigation system ensures that every inch of my home is cleaned thoroughly, from hardwood floors to carpets...." Read more

"...2 WEEKS later she simply cannot find mapping locations and I had to start the process ALL OVER AGAIN!..." Read more

"...Pathfinding is a bit better than the T8 so it doesn't get lost as often, and the lack of a camera / remote control (the T8's killer feature) isn't..." Read more

36 customers mention20 positive16 negative

Customers have mixed opinions about the mopping feature of the vacuum cleaner. Some like that it can vacuum and mop during the same run, while others say that it's a huge let down.

"...Mopping Functionality (3/5):The mopping feature is a fantastic addition, especially in a home with a furry friend...." Read more

"...As for the downsides, the biggest is that the mopping feature can't cover my whole house (1600 sq ft) without needing to be refilled once or twice...." Read more

"...Pros:The robot hardware is very well designed, has the ability to vacuum and mop during the same run...." Read more

"...] I had an iRobot vacuum that worked just fine, but it did not have a mopping feature, which I really wanted...." Read more

43 customers mention0 positive43 negative

Customers are dissatisfied with the app of the robotic vacuum cleaner. They say it's poorly executed, user unfriendly, and complicated. Some say the app renders the robot useless.

"...And you can’t use the app while it does it.The pads are not clean-I interchange/clean pads every other day...." Read more

"...See image. The app won't allow that.4. No custom room names. You can only use the names that they've provided. See images...." Read more

"...Couldn’t use the app, just stalled on the screen. Sigh. Deleted it, reinstalled it...." Read more

"Robot does a really good job, but the software has major issues, sometimes when cleaning the house it will run out of water, so your add more water..." Read more

It's fairly life altering
4 Stars
It's fairly life altering
My first robovac/mop was a Eufy Hybrid, it just kind of dragged a mop pad behind it. I was happy with Eufy, but over time it started having trouble getting up a threshold from my living room to kitchen. I think the tires lost some tread over the last year as it repeatedly attempted to 4-wheel drive over the flooring transitions in my home. I also wanted a more robust mopping system. So, I researched robovacs that could go over the problematic threshold. The best ones typically can only go up and over a .78" step. My threshold is about 1/2" at the start of the ramp, and about 0.75" at the top.According to the Ecovac's website, "What is the highest threshold robot vacuums can handle?Typically, robot vacuums can handle a maximum door threshold height of 15-20mm. The thresholds used in American homes vary by manufacturer, ranging from 6mm to 25mm or more. ECOVACS’ DEEBOT smart vacuums can climb thresholds up to 20mm."20mm=0.78"This Deepot cleans & mops like a champ ----way way way better than my Eufy. I'm pretty sure that it removed about 5 years of residue from my poorly mopped hardwood floors in about a week of daily scheduled mop cleanings. I didn't see a spec of dog or cat hair for a glorious week while in use.I thought the app was pretty easy to use.Unfortunately, I had to return it because it couldn't climb that threshold. I tried to help it by positioning a door mat, but it even seemed to struggle at times with the mat in place. I also couldn't get it to stop eating my ruggable. I was able to program it to avoid the ruggable, but that kind of defeated the purpose of having the vac. I want my rug clean too.But overall-- if your floor is flat, this thing is worth the $1044 (what I paid).I uploaded a video with this review that show it hanging up on the mat, pictures of the ruggable and the threshhold (with a stick a butter for size perspective).If you have a threshold like mine and you're wondering what to buy with technology the way that it is at this moment on 10/10/2023, there's two options:Eufy X9, according to Eufy customer support has the same wheels/tires as my old model that could climb (BUT) you have to manually clean out the dust collector. For my high shedding dog, this isn't an option for me.Roborock S8 Pro Ultra Robot Vacuum, Auto-Drying, Self-Washing, Liftable Dual Brush & Sonic Mop, ----this is the one I want but I'm not ready to pull the trigger on a $1500 vacuum but it features this "Liftable Brushes and Mop Offer You More. The liftable brushes and mop can separate vacuuming and mopping in a single clean, maximizes the cleaning effectiveness for different tasks such as carpets cleaning and hard floor cleaning, and avoids leaving stains after a clean. If an entrapping threshold is set in the app, the brushes and mop will both lift automatically and help the robot climb it more easily."I'm pretty sure that it will be able to clear my threshold if it lifts all the brushes and mop up, but that is what separates it from the $1000 models. I am a little sad that it doesn't have dual wheel brushes and just has the sonic clean, but other reviewers say it works great.
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Top reviews from the United States

Reviewed in the United States on September 9, 2023
Size: T20 OMNIVerified Purchase
As a busy female professional with a mischievous black cat in my 2-bedroom home, I can't express enough how the Ecovacs Deebot T20 Omi Robot Vacuum and Mop has been a game-changer for my daily life. Let me break down my experience with this incredible appliance.

Efficiency and Convenience (5/5):
First and foremost, this robot vacuum and mop is a time-saving marvel. With my hectic work schedule, I barely have time to catch my breath, let alone clean my floors daily. However, the Deebot T20 Omi has been an absolute lifesaver. Its smart navigation system ensures that every inch of my home is cleaned thoroughly, from hardwood floors to carpets. Even with my cat's tendency to shed, the Deebot leaves no pet hair behind. I can't believe how much time I've saved thanks to this little helper.

One of the standout features of the Ecovacs Deebot T20 Omi Robot Vacuum and Mop is its auto-emptying function. This innovation has made my life even more convenient. The robot vacuum autonomously empties its dustbin into the designated dock after each cleaning session, ensuring that I don't have to worry about emptying it myself for weeks on end.

Pet Hair Management (5/5):
Speaking of pet hair, I was initially skeptical about how well the Deebot would handle it. But it's been a pleasant surprise. With its strong suction power and specialized brushes, it effortlessly sucks up every last cat hair, ensuring my home looks clean and tidy at all times. This has greatly improved the air quality in my home, which is a big plus for both my health and my cat's.

Mopping Functionality (3/5):
The mopping feature is a fantastic addition, especially in a home with a furry friend. It's not as powerful as a manual mop, but it does a great job at tackling light spills and keeping the floors fresh between deep cleans. However, the water tank's limited capacity can be a drawback, especially if you have a larger area to cover. You may find yourself needing to refill it multiple times during a single cleaning session, which can be a bit inconvenient.

Quiet Operation (5/5):
Considering my busy work-from-home schedule, I was pleasantly surprised by how quiet the Deebot is. It doesn't disrupt my virtual meetings or disturb my cat's napping sessions, making it a seamless addition to my daily routine.

Smart Home Integration (5/5):
The compatibility with my smartphone and voice assistant is a huge plus. I can schedule cleaning sessions while I'm away or simply ask my smart speaker to start cleaning when I'm in a rush. It's incredibly convenient and adds another layer of control to fit my busy lifestyle.

Maintenance (4/5):
Maintaining the Deebot is straightforward, with easy-to-follow instructions in the manual. The only minor drawback is that the dustbin and water tank could be a tad larger for my liking, especially with a cat around. However, regular emptying and cleaning solve this issue.

Price (4/5):
It's important to note that the Deebot T20 Omi is an investment, and while its performance justifies the cost for many users, it might not be within everyone's budget. If you're on a tight budget, there are more affordable robot vacuum options on the market. However, the features and convenience it offers may make it worthwhile for those who can stretch their budget a bit.

In conclusion, the Ecovacs Deebot T20 Omi Robot Vacuum and Mop has become an indispensable part of my daily routine. It's a savior for busy professionals like me who want to maintain a clean and pet-friendly home without sacrificing precious time. If you're a fellow cat owner or just a busy individual, I highly recommend giving this smart vacuum and mop a try. It's a worthy investment that has made my life significantly easier and my home a cleaner, more pleasant place to live. Just keep in mind the minor drawbacks when considering this product.
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Val
5.0 out of 5 stars A lifesaver for busy professionals with pets
Reviewed in the United States on September 9, 2023
As a busy female professional with a mischievous black cat in my 2-bedroom home, I can't express enough how the Ecovacs Deebot T20 Omi Robot Vacuum and Mop has been a game-changer for my daily life. Let me break down my experience with this incredible appliance.

Efficiency and Convenience (5/5):
First and foremost, this robot vacuum and mop is a time-saving marvel. With my hectic work schedule, I barely have time to catch my breath, let alone clean my floors daily. However, the Deebot T20 Omi has been an absolute lifesaver. Its smart navigation system ensures that every inch of my home is cleaned thoroughly, from hardwood floors to carpets. Even with my cat's tendency to shed, the Deebot leaves no pet hair behind. I can't believe how much time I've saved thanks to this little helper.

One of the standout features of the Ecovacs Deebot T20 Omi Robot Vacuum and Mop is its auto-emptying function. This innovation has made my life even more convenient. The robot vacuum autonomously empties its dustbin into the designated dock after each cleaning session, ensuring that I don't have to worry about emptying it myself for weeks on end.

Pet Hair Management (5/5):
Speaking of pet hair, I was initially skeptical about how well the Deebot would handle it. But it's been a pleasant surprise. With its strong suction power and specialized brushes, it effortlessly sucks up every last cat hair, ensuring my home looks clean and tidy at all times. This has greatly improved the air quality in my home, which is a big plus for both my health and my cat's.

Mopping Functionality (3/5):
The mopping feature is a fantastic addition, especially in a home with a furry friend. It's not as powerful as a manual mop, but it does a great job at tackling light spills and keeping the floors fresh between deep cleans. However, the water tank's limited capacity can be a drawback, especially if you have a larger area to cover. You may find yourself needing to refill it multiple times during a single cleaning session, which can be a bit inconvenient.

Quiet Operation (5/5):
Considering my busy work-from-home schedule, I was pleasantly surprised by how quiet the Deebot is. It doesn't disrupt my virtual meetings or disturb my cat's napping sessions, making it a seamless addition to my daily routine.

Smart Home Integration (5/5):
The compatibility with my smartphone and voice assistant is a huge plus. I can schedule cleaning sessions while I'm away or simply ask my smart speaker to start cleaning when I'm in a rush. It's incredibly convenient and adds another layer of control to fit my busy lifestyle.

Maintenance (4/5):
Maintaining the Deebot is straightforward, with easy-to-follow instructions in the manual. The only minor drawback is that the dustbin and water tank could be a tad larger for my liking, especially with a cat around. However, regular emptying and cleaning solve this issue.

Price (4/5):
It's important to note that the Deebot T20 Omi is an investment, and while its performance justifies the cost for many users, it might not be within everyone's budget. If you're on a tight budget, there are more affordable robot vacuum options on the market. However, the features and convenience it offers may make it worthwhile for those who can stretch their budget a bit.

In conclusion, the Ecovacs Deebot T20 Omi Robot Vacuum and Mop has become an indispensable part of my daily routine. It's a savior for busy professionals like me who want to maintain a clean and pet-friendly home without sacrificing precious time. If you're a fellow cat owner or just a busy individual, I highly recommend giving this smart vacuum and mop a try. It's a worthy investment that has made my life significantly easier and my home a cleaner, more pleasant place to live. Just keep in mind the minor drawbacks when considering this product.
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50 people found this helpful
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Reviewed in the United States on September 22, 2023
Size: T20 OMNIVerified Purchase
I installed the new T20 and it mapped out my 2000 sqrft condo. It is not that big and easy to map out. Here are the following issues I have been seeing since I bought it:

1. The Deebot mapped out the house but trying to separate areas has been a challenge, it will not let me separate some of the areas.
2. The 3D mapping is not that great, it does not map the walls and the doors properly, so the map has never been 100% accurate.
3. I started using the device and it never really makes the vacuuming more efficient, it is like every time that I use it vacuums not remembering where it is so it crashes everywhere and even my 950 device is quicker and more accurate than this one. It does not maintain a pattern and goes every time do different random areas. Which btw are not dirtier or anything that would trigger different routes.
4. The 3D sensors are not working properly, and the obstacle detection is not very good. It hits all the walls all the time, furniture, it actually goes into areas that are clearly not accessible, it goes into areas that are too tight, actually the top cover is all scraped and damaged because of all of this malfunctions. Pictures attached. Plus, once it gets stuck there the device turns off and does not even warn me. These pictures were taken today. So, the 3D recognition is not working. I asked the device to go to a specific area and it gets off the the chargers and started roaming around the charger for 5 minutes before even going to the area, and it bumps to stuff.
5. The maps are not accurate and randomly just go crazy. Today I sent it to go to a specific area and it started generating a map from the current map. I screenshot the map.

Summary

The device is not working well, paying 1200 bucks on a device that is working less accurately than my 4-year-old 950 device is not acceptable. I would like you guys to let me know what I can do to either get my money back or get a device that works properly.
34 people found this helpful
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Amazon Customer
5.0 out of 5 stars Great machine, App leaves a lot to be desired
Reviewed in Canada on January 29, 2024
Size: T20 OMNIVerified Purchase
I'm one of those I never leave a review type. I also don't usually spend this much money on Amazon so I thought I would share my feedback after 7 months of use. I'll start by saying I love this thing. My floors are always in tip top shape now. The vacuum suction is as advertised. The mopping is also terrific, I've only had a vacuum one before so I don't have a reference to another one. I'm assuming the hot water makes a big difference because unless something is caked onto my floor it'll clean it. Now the app.. the layout and the functions are built out very well.l in my opinion. Problem is it doesn't always function properly all the time. I have to restart the app a lot of times and it is very annoying. Sometimes I'll restart it in the middle of a session and then it has to redo a whole session again. I still gave this a five star because the robot vac/mop works that well. And that's really the reason that anybody is considering buying this thing right? So if you're wondering if this thing works well, absolutely it does. If you want an app that works just as well, maybe tamper your expectations a bit. Luckily I feel that can be corrected over time with some updates. For the love of God ecovac invest more money in the maintenance of your app please and thanks :)
7 people found this helpful
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Kattyan Suárez
5.0 out of 5 stars La amamos
Reviewed in Mexico on December 13, 2023
Size: T20 OMNIVerified Purchase
La verdad funciona excelente, limpia muy bien y te avisa si le falta agua o si necesita algo. Nos encantó!!!
8 people found this helpful
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KOSh
5.0 out of 5 stars Easy
Reviewed in Australia on September 16, 2020
Size: T20 OMNI-BVerified Purchase
Easy to purchase, came as expected, worked like a charm very quick and easy to replace
ZUY
3.0 out of 5 stars Tarda demasiado y se atora
Reviewed in Mexico on February 24, 2024
Size: T20 OMNIVerified Purchase
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 Lo máximo de tiempo para limpiar la mopa es de 15min, lo cual hace que la limpieza de una pequeña área tardé muchísimo, ya que regresa a la base a cada rato. Otro problema es la app, que es lenta y no visualizas en tiempo real donde está, te marca la zona pasada. Debido al lavado de mopa constante, también el llenado de tanque es mayor. Otro problema es que no tiene voz en español , así que para las indicaciones, estas deben ser solo en inglés.
A diferencia de otras de precio similar, en esta no puedes elegir modo de trapeado y aspirado diferente , es el mismo modo para ambas.
Lo bueno es que se ve bonita en comparación con otras, eso sí , es mucho más grande.
En otra prueba de obstáculos, se atoró con todo 😣.
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ZUY
3.0 out of 5 stars Tarda demasiado y se atora
Reviewed in Mexico on February 24, 2024
Lo máximo de tiempo para limpiar la mopa es de 15min, lo cual hace que la limpieza de una pequeña área tardé muchísimo, ya que regresa a la base a cada rato. Otro problema es la app, que es lenta y no visualizas en tiempo real donde está, te marca la zona pasada. Debido al lavado de mopa constante, también el llenado de tanque es mayor. Otro problema es que no tiene voz en español , así que para las indicaciones, estas deben ser solo en inglés.
A diferencia de otras de precio similar, en esta no puedes elegir modo de trapeado y aspirado diferente , es el mismo modo para ambas.
Lo bueno es que se ve bonita en comparación con otras, eso sí , es mucho más grande.
En otra prueba de obstáculos, se atoró con todo 😣.
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3 people found this helpful
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JS
3.0 out of 5 stars It does good job, vacuuming and mopping but not prfect
Reviewed in Canada on December 20, 2023
Size: T20 OMNIVerified Purchase
I use this robot vacuum for my main floor of approximately 2000 ft.² mostly hardwood floors with some tiles. It does pretty good job, vacuuming and mapping, but t it is. not always able to clean the whole floor because the battery does not last and it has to go back to the charging station and it does not always go back to clean the not cleaned area after it’s recharged. It gets stuck on the edges of my area rag, which is very thin and it’s not able to back itself out of it, so I cannot leave it unattended.
It doesn’t go close enough to the kitchen, cabinets and furniture pieces leaving sometime 6inches of uncleaned area and it also wouldn’t go under my coffee table which is high enough for the vacuum to go under it. The brush is making scratching noise when going perpendicular to the floorboards and I’m concerned it made damage the floor, but haven’t noticed any scratches yet . Despite all of these cones, I still like this little guy who is helping me to keep the house much cleaner. I especially like the washing of the mopping pads during the cleaning and cleaning and drying the mopping pads at the end of the cleaning. The app is not always responsive. I bought it on sale for $1000 and I’m not sure that I would pay it’s full price given all the cons.
2 people found this helpful
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