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Cons - my sidetank lid came to me scratched as well as the lid of the ice maker. It bothered me when I first bought it, but to send it back over scratches wasn't worth the hassle so I kept it. I see it now and still wish I sent it back and had it fixed, but the reality is I'm sure it would have gotten scratched sooner or later.
The feet of the ice maker are sharp and scratched up the counter where I initially had the ice maker. I wish it wasn't so sharp and I hadn't ruined my brand new counters.
While the machine is supposed to have a humming noise when the ice makes, sometimes it gets loud. But in apartment living where everything is so condensed and open, you are going to hear everything. The noise is louder than my fridge (everyone said the noise wasn't louder than a fridge) and sometimes bothers me with its noise.
I wish there was a place to put the ice scooper. Right now it sits on the inside/top of the ice, but sometimes it gets burried in the new ice. If the ice scooper had a hole in it, I could hang it on the outside of the ice maker.
Lastly people have asked if the inside of the ice area is a freezer. While it's cold on the inside where the ice is made, it all sits together and keeps the area cold. As it melts, it goes through the basket and recycles the water to make new ice.
I believe that's everything about this amazing ice maker. GET THE SIDE TANK and save yourself the headache!
