TL;DR: This robot vacuum is awesome and worth every penny. Highly recommend this vacuum to everyone, my wife agrees! Happy wife, happy life! Might buy another for my upstairs. For a robot vacuum, it does what I expect and makes my life easier. I don't make it pick up large debris, robot vacuums seem to perform best with small debris. Large debris may get stuck or caught. Lidar works phenomenal, but with some hiccups when mapping house (mostly human error). Routing around obstacles works well, slows around objects and if anything is bumped it's so light and cushioned, it's not a problem. 5 stars overall. 4 stars deep cleaning and suction leaving room for improvement, it's a robot vacuum, what do you expect? Probably has Alexa integration, but I use Google assistant and it works great!
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I ordered this back in July 2022 and got it end of the month. I waited some time to let the excitement die a little before posting a review, but it never really did. This is my first robot vacuum and one of the best purchase decisions I have made this year. When researching for the right robot vacuum, I found that most of the highly rated vacuums don't seem to make it past 6 months or a year when reading reviews. Also manufacturers seems to make new models every year, so finding something that is reliable and lasts longer than this timeframe is hard to find. Of course, I am only onto my 5th month of owning this vacuum.
When I broke the vacuum out of the box, my first inclination was to take it out and get it started. But thinking about the other reviews I have read on this vacuum and others like it, I wanted to read the instructions first. This is not a regular vacuum that you plug in and push. It has lots of little parts that make it different and potentially not taking care of it properly could damage the device. So anybody reading this, read the instructions first. Understand how to properly take care of it and clean it. Also, comparing to other reviews, clean it regularly.
Now for my somewhat long review:
Is it quiet? Yes and no. It is a robot vacuum, how loud do you expect it to be? You're not doing the work, but it is. It is quieter than a regular vacuum, but no idea how quiet other robot vacuums are. If a robot vacuum is loud or quiet, who cares? What matters is that it can clean stuff.
Can you watch tv while it runs? Yes you can watch tv. Just turn up the volume a little, no need to blast it like when running a normal push vacuum.
Can it pick up everything? No, it's a robot vacuum. Don't put too much trust in it. What I typically do is remove all obstacles (cords, bags, blankets) from the ground and any larger debris that might get caught in the motors (cotton balls left from the dog, pieces left behind from chewed up toys, strings from rope toys).
Dog hair? My dog constantly sheds, but has short hair. I run it twice per week on thin carpet and once per week on hard floors. I don't notice the dog hair until I see what the vacuum picked up and it does a great job! The majority of stuff this picks up is dog hair and a lot of it. For longer haired dogs or thicker haired dogs, I assume this will get the job done as long human hair doesn't get stuck at all like my regular vacuum does.
Small leaves? It picks up small leaves and debris similar size, but may leaf some behind. It also might get caught in spinning brushes and make a slightly louder noise on hard floor. I waited for it to finish and then pulled the leaf out, no harm.
Dog kibble? Ok this one was an accident, didn't see it against the brown colored floor before starting vacuum. Sounded like the robot was choking and about to die, literally. I had to stop it right away and retrieve the small rock sized (width of thumbnail) dog food from the vacuum.
Can you run it when away from home? I read too many horror stories of vacuums cleaning pet poop, but it is not the reason I don't start it when I'm not home. Like the last two points, if something gets caught, you need to be there to fish it out. I may have spot checked the floor, but even that sometimes isn't good enough. Also, one time a week or two ago, it finally got confused and couldn't move past a futon leg. It kept spinning back and forth (maybe for 5 minutes) until I nudged the futon half an inch, then it broke free of its endless loop. This was the only time this ever happened since I got it. Every other time it does an excellent job of finding its way through, even finding its way through a jungle of table and chair legs.
Lidar mapping floorplan? Simply amazing! I had it map 4 different rooms. The first time was great, but missed a few minor areas, of which was my fault. I left things on the floor and in the way of the robot when it mapped the floorplan. The second time, I removed the obstacles, but it didn't map another room properly. The third time, I removed a chair, which the robot vacuum had just enough clearance to fit under (1st time it went under, 2nd time it did not), so that it can map that area of the carpet and not count it as a wall.
Lidar in general? It works great to avoid obstacles and get around legs of any sort. Only thing is if the leg is curved, like my kitchen table, it doesn't know when to properly maneuver around it. But no worries! The bumper is amazing! It lightly bumps in to obstacles and the vacuum does a minor adjustment to figure out how to go around it.
Damaging furniture? Nope! Doesn't happen. The robot is so careful around obstacles and even when it does bump things, its lightly bumps it and doesn't scratch or anything. When it approaches obstacles (walls or furniture) it moves at a slower pace. This thing is intelligent.
Suction? For a robot vacuum, it does everything it needs to and does it very well. There are different levels for suction in the app, I have only needed to use the normal section. The max suction I have never needed to use, but it is an option if things get too out of hand. There is also an ultra clean option, not tried it, but think it just spends more time going over stuff. If I ever try ultra clean option, maybe need to change deep clean star to a 5, but I'm making the assumption that it will never perform as well as a normal vacuum.
Battery? I run two rooms per day I run it, but sometimes do all 4 rooms when I forget to run it. It lasts easily to finish all 4 rooms with charge left over. I'm guessing lowest percentage of battery life was 35% or 40% after doing all 4, this is a wild guess though, could've been higher. For 2 rooms it's usually at 60% after it's done, that I know for sure.
Emptying? It has a bin that it empties to. If the robot either runs for too long (or not sure if it senses if it is full of junk) it may return to the docking station to empty itself. This system works great, but the bin needs to be cleaned out occasionally. There is also a filter in the bin system that needs to be cleaned, just like regular vacuums may have.
App? No issues running it on my Android. Can select rooms and see the layout easily. Drawing rooms works great as well!
Robotiness? It makes all the noises a robot vacuum should and it's awesome! Just thought you should know! Beep boop boop!
Ratings: I give it 5 stars because as it is a robot vacuum, it meets all of my expectations. 4 stars on deep cleaning and suction because it isn't perfect, but is excellent as a robot vacuum. I haven't used my regular vacuum in the areas that this one runs because it seems to do such a great job. Integration with Google works great! I don't use Alexa with this one. Again, this is one of the best purchases I made this year. Definitely recommend this vacuum to everyone. Don't spend $1k on something else.
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This Item  Shark AV2501S AI Ultra Robot Vacuum, with Matrix Clean, Home Mapping, 30-Day Capacity HEPA Bagless Self Empty Base, Perfect for Pet Hair, Wifi, Dark Grey |  |  |  |  |  | |
| Price | -18% $449.00 List: $549.99 | -11% $369.99 Typical: $414.99 | -18% $409.89 List: $499.99 | $449.99 | -49% $359.99 List: $699.99 | -14% $599.99 List: $699.99 |
| Delivery | Get it as soon as Friday, May 17 | Get it May 15 - 20 | Get it May 15 - 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 |
| Customer Ratings | ||||||
| Battery life | ||||||
| Suction power | ||||||
| For deep cleaning | ||||||
| For cleaning up hair | ||||||
| Noise level | ||||||
| Sold By | A-Zessentials | Woot | Deals4Less (SN Recorded) | Amazon.com | Roborock Technology Co. Ltd | Meco Innovations |
| surface suggestion | Carpets & Hard Floors | Hard Floors & Carpet | Hard Floors & Carpet | Carpet & Hard Floors | Hard Floor, Carpet, Wood, Tile | Carpet, Hard floor |
| batteries included | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| battery average life | 120 minutes | 60 minutes | 30 days | 30 days | 180 minutes | 180 minutes |
| compatible devices | Amazon Alexa, Google Home | Google Assistant & Alexa | Google Assistant & Alexa | Amazon Echo | Amazon Echo, Google Home, Smartphones | Amazon Echo |
| weight | 14.42 pounds | 12.23 pounds | 12.23 pounds | 13.23 pounds | 7 kilograms | 23.6 pounds |
Reviews with images
True workhorse.
We tried two other brands of robot vacuums and this Shark is our third, so I think it is a good frame of reference for an average consumer. I really do not see any cons for this vacuum so will list only pros with some clarification.This model is reasonably priced and if you manage to get it with any kind of discount (we did), it is great value for the money.It is well designed and well built but this model feels a bit clunkier than our original self-emptying Sharks which are three years old.Cleans very well but we do run it daily because - why not?Ours is a somewhat heavy traffic household with multiple pets, houseplants, gardeners and so on. This vacuum manages beautifully however I do have to empty the container every two weeks, so for us it is an approximately 14-15 day storage capacity.The app is simply wonderful, really. Instructions are clear and easy to follow. You can add a vacuum easily, schedule creation is a piece of cake.We have a variety of floors - hardwood, wool area carpets, sisal rugs, tile and this vacuum works on all of them very, very well.Great mapping. Gets to every place it is supposed to, always finds the dock, follows "no go" instructions. If full, returns to the dock, empties itself and resumes cleaning till done.Impressive battery life, cleans for at least an hour perhaps can even go longer, cannot say.When it came time to replace one of our vacuums that refused to hold charge anymore (different brand and in all fairness it did last for six years), I decided to get another Shark. Very happy I did.Oh, also need to mention. When this vacuum arrived I could not find the snap-om side brushes. Seemingly looked and looked and finally called their customer service. Very nice guy asked to show the video of the box. And when I did, pointed out the brushes. I really felt like an idiot and hopefully reading this will save someone the same embarrassment. The brushes are in tiny reddish tinted plastic bag stuck to the packing materials. So please make sure to look closer unlike some other people....
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Navneel Sharma
SharkClean App not Available in Australia
Reviewed in Australia on April 3, 2024Size: 45 Day CapacityVerified Purchase
